Responsible Gambling Policy

At Slotjerry we take safer gambling seriously. We want play to remain fun and under your control, so we provide clear tools, guidance and support to help you manage your account and stay within your limits. If you ever feel you need a break or additional help, we will support you through the options below.

Player protection principles

We prioritise player safety, responsible play and compliance with UK standards. Our approach is to prevent harm by offering transparent controls, age and identity checks, and proactive monitoring that identifies risky patterns. We expect all customers to play responsibly and reserve the right to intervene where behaviour suggests harm.

Activity-control tools

We offer a set of easy-to-use tools in your account to help you control play. These include deposit limits, loss and wager limits, session reminders, reality checks and account breaks. You can access these from the responsible gambling area of your account at any time.

How to set or change controls

Log in, go to Responsible Gambling and select the tool you want to set. Limits can normally be reduced immediately. To increase limits you may need to wait for a cooling-off period and complete any required checks.

Deposit limits

You can set daily, weekly or monthly deposit limits to control how much you add to your account. Setting a limit helps prevent overspending and is one of the most effective measures for staying in control. We encourage setting a realistic limit that fits your budget.

Loss limits and wagering controls

Loss limits allow you to cap net losses over a chosen period. Wagering limits control how much you can stake. Both tools work alongside deposit limits to reduce potential harm and can be adjusted in your account settings.

Time limits and account breaks

Session reminders and time limits help you manage how long you play in one sitting. You can also take an account break - a short-term suspension - which logs you out for the chosen period and stops all account activity. Breaks are a practical step when you need immediate distance from play.

Self-exclusion

If you need a longer break from gambling, self-exclusion options are available for periods ranging from months to years. Self-exclusion prevents access to your account and stops marketing communications. For UK customers you can also register with the national self-exclusion service GAMSTOP for multi-operator protection.

Signs of problematic behaviour

Warning signs include playing longer than intended, increasing stakes to recoup losses, neglecting work or family, and borrowing money to gamble. If you recognise these signs in yourself or someone you know, take action through the tools above or seek external support.

Tips for staying in control

Set deposit and loss limits, use session reminders, avoid gambling when stressed or under the influence, and stick to a pre-set budget. Regularly review your activity statement and make adjustments to limits as needed.

Professional help and support organisations

If you need further help, organisations such as GamCare and BeGambleAware offer confidential advice and counselling. For multi-operator self-exclusion, GAMSTOP can block access across participating sites. If you would like assistance setting controls on your account, contact our support team via [email protected].