Privacy & Data Protection

This Privacy Policy explains how Slotjerry collects, uses and protects personal information when you visit our site, register an account or use our services. We take your privacy seriously and set out here the types of data we gather, why we need it, how we keep it secure and the choices you have about your information.

Types of data we collect

We collect information you provide directly and data that is generated through your use of our services. This includes personal details for account setup, technical information from your device and transactional records from deposits and withdrawals. We only process what is necessary to operate your account, provide customer support and meet our legal obligations.

Personal data

Personal data covers information you supply during registration and account maintenance, such as your full name, date of birth, home address, email address and telephone number. We may also collect identity documents to verify age and identity where required by law or our verification checks.

Technical data

We record technical details automatically when you use our site. This includes IP address, device and browser type, operating system, language settings, interaction logs and location information inferred from your IP address. This information helps us deliver a functional, mobile-friendly service and prevent fraud.

Transactional data

Transactional data includes your payment and betting history, deposit and withdrawal records, game activity and loyalty points where applicable. We keep these records to administer your account, resolve disputes, comply with anti-money laundering checks and meet regulatory reporting requirements.

How we use your information

We use your data to: create and manage your account, process payments, provide customer support, maintain security and fraud prevention, comply with legal obligations, personalise your experience and communicate important service messages. Where we use your data for marketing, we will seek your consent where required and always provide an easy way to opt out.

Data protection practices

We protect personal information using appropriate technical and organisational measures, including secure servers and encryption in transit. Access to your data is restricted to staff and service providers who need it to perform their duties. We regularly review our security controls to help safeguard your information.

Cookies and tracking technologies

We use cookies and similar technologies to remember settings, improve site performance and show relevant content. Some cookies are essential for account access, while others support analytics and marketing. You can manage cookie preferences via your browser or our cookie settings interface.

User rights

You have rights in relation to your personal data, including the right to access, correct and request deletion of your information, subject to legal and regulatory retention requirements. You may also object to or restrict certain processing and withdraw consent where processing is based on consent.

Access, correction and deletion of data

To request access, correction or deletion, contact our support team. We will verify your identity before responding and will aim to handle requests promptly. In some cases we may retain certain information to comply with legal obligations or to protect against fraud.

Information sharing and third parties

We share personal information with third parties where necessary to provide our service, for example payment processors, identity verification providers, customer support platforms and analytics suppliers. We also disclose information to regulators or law enforcement when required by law. We use contracts and safeguards to ensure third parties process data in line with applicable rules.

Privacy policy updates

We may update this policy from time to time. Material changes will be notified on our site or by email where appropriate. If you have questions about this policy or how we handle your data, contact [email protected].