Terms and Conditions

This page sets out the rules that govern use of Slotjerry. It explains the relationship between us and our users, and the key obligations that apply when you register, play or transact on our site. Please read the terms carefully; by using the platform you agree to comply with these rules and any updates we publish.

Account responsibilities

Each account must be registered and used by the named individual only. You are responsible for keeping your login details secure and for all activity that occurs under your account. You must notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we reasonably suspect fraud, abuse, duplicate accounts or breaches of these terms.

We require account verification before allowing certain transactions. Verification may include government-issued photo ID, proof of address and source-of-funds information. You must provide accurate information and update us of any changes. We reserve the right to apply account limits, temporary holds or additional checks for responsible use or anti-money laundering purposes.

Eligibility requirements

Only persons aged 18 or over who are resident in jurisdictions where our services are permitted may open an account. You must not register if you are excluded under local law or under a self-exclusion scheme. By registering you confirm you meet these eligibility requirements and that you are not self-excluded.

Acceptable platform use

Use of the platform is for lawful, personal use only. You must not use automated systems to access the service, attempt to manipulate game outcomes, or collude with others to exploit promotions. Misuse, including money laundering, abusive behaviour towards staff, or repeated breaches of betting rules, may result in suspension, forfeiture of balances and referral to relevant authorities.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific terms which are provided with each offer. General principles include one welcome bonus per person, limits on maximum bet while wagering bonus funds, and game contribution rules towards wagering requirements. We may withhold or reclaim bonus funds and winnings where we suspect abuse or breaches of promotional terms.

Deposits and withdrawals

Payments must be made using approved methods and in accordance with the cashier terms. Minimum and maximum limits may apply. Withdrawals are processed after verification and may be subject to an internal pending period and additional checks. We may return funds to the original payment method where applicable. Fees charged by banks or payment providers are the responsibility of the user unless otherwise stated.

Dispute resolution

If you have a complaint, contact our support team so we can investigate. We aim to respond promptly and to resolve issues fairly. If you remain dissatisfied you may be able to refer the matter to an independent dispute resolution service where applicable in your jurisdiction. We will co-operate with any lawful enquiries from regulators or law enforcement.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified to account holders by email or via prominent notice on the site. Continued use of the platform after notification constitutes acceptance of the revised terms. For any questions about these terms please contact [email protected].